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Call us on: 01491 598323 or email: [email protected]

Welcome to Mary Handy Hair and Beauty, Henley-on-Thames

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Established for over 11 years, Mary Handy has built a reputation within South Oxfordshire for both beautiful hair results and unrivalled customer service combined.

The vision of Mary Handy’s team is to provide an experience that is second to none in a luxurious yet relaxed and friendly environment.

We use only AVEDA, a brand that shares our ethos of creating beauty without compromising our planet – with products up to 97% naturally derived, organic and vegan.

We are also proudly partnered with Green Salon Collective, an incredible initiative that helps us to recycle up to 95% of our salon waste; this industry leading concept means that we can ‘Recycle the Unrecyclable’ and create green energy in the process – so by choosing Mary Handy you can rest assured that your hair service in waste neutral and eco-conscious.

Hairdressing for all guests, we have a highly dedicated team of skilled stylists offering cutting, colouring, styling and treatment services – plus our amazing Racoon International hair extensions offering thicker hair for hair loss or extra length for greater glamour.

As well as having talented creatives, experienced in all areas or hairdressing, we’re passionate about cultivating an atmosphere that feels professional yet full of character, laughter and contentment. Enjoy a glass of bubbly, a cappuccino, an AVEDA ritual tea and more whilst relaxing with a complimentary soothing hand or foot massage.

Our gorgeous salon is situated in the centre of Henley, at 20 Duke Street, next to all other amenities, close to transport links and with various car parks nearby – so it couldn’t be easier to visit us in Henley-on-Thames.

We look forward to welcoming you in salon soon…

BOOKING TERMS & CONDITIONS

BOOKING DEPOSITS

  • non-refundable booking fee, (50% of the scheduled service/s), is required to confirm your booking.
  • Booking fees are held on account where the booking is cancelled 48 hours before the scheduled appointment time.
  • Booking fees for appointments cancelled at less than 48 hours notice are used to offset cancellation fees.

CANCELLATION NOTICE & CHARGES

  • We understand that circumstances change and that you may need to cancel or reschedule your appointment. If so, we ask for at least 48 hours’ notice prior to your appointment, to enable us to re-let the time you have reserved.
  • No shows, cancelled appointments and appointments rescheduled at less than 48 hours notice are charged 50% of the scheduled service fee on the first occasion and 100% of the scheduled service fee on subsequent occasions, less the value of any time we are able to re-let.
  • Appointments made within 24 hours of the scheduled start time, that are subsequently cancelled or rescheduled at less than 4 hours notice are charged 50% of the scheduled service fee on the first occasion and 100% of the scheduled service fee on subsequent occasions, less the value of any time we are able to re-let.

LATE ARRIVALS

When you book an appointment, we reserve a window of time based on the requirements of the service; a late start means less time to carry out your service than is normally required.

  • If you arrive late we’ll do our best to carry out the scheduled service, but we may have to make adjustments (e.g. fewer foils or reduced styling), to minimise delays to the next guest; in such instances the scheduled service price will apply.
  • Some short service appointments, (e.g. retouch and blow dry services), cannot be contracted; arrival for these services more than 10 minutes after the scheduled start time cannot normally be accommodated.
  • Cancellation charges, (detailed above), apply to appointments we are unable to fulfil due to late arrivals.

CHILDREN & DOGS IN SALON

  • We love having our little guests in for cuts but we do ask that parents make sure children are well behaved in the salon; it is a busy environment with lots of safety hazards. WE also want to ensure the comfort and pleasure for all of our guests. Children making too much noise or with loud electronics disturb the relaxing ambience expected by our guests – please bear this in mind.
  • If a child is not booked in, we kindly ask that you do not bring them along to your appointment and find alternative childcare. Once again, this is ensure the comfort of our other guest and also for the safety of your child.
  • We adore dogs! We have our doggy treat machine outside. Unfortunately, the salon environment is not suitable for guest to bring their dogs – this ensures all guest feel safe and comfortable and our staff can concentrate on their clientele.

 

We thank you for your understanding

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The Team

The vision of Mary Handy’s team is to provide customer service that is second to none.

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